11za Analytics provides comprehensive WhatsApp message tracking, offering insights into delivery status, read receipts, response times, and user engagement. With WhatsApp Business API, 11za Analytics enables businesses to monitor messages sent, delivered, read, and replied to, helping measure communication effectiveness.

Advanced analytics also include response time tracking, conversation trends, and user interaction patterns. These insights empower businesses to optimize customer support, enhance engagement strategies, and improve overall messaging efficiency while ensuring compliance with privacy policies and data protection regulations.